Overall Transactional VOC Dashboard

Refresh data from InMoment exports Copy exports/voc-summary.csv into voc/, then serve this folder over HTTP (double-clicking the HTML will not work).

Overview

Total Responses

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NPS Score

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Average NPS

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Active Surveys

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— brands

Daily Trends

Daily Response Volume

Daily NPS Score

Responses per Survey (Daily Trend)

Breakdowns

Responses per Survey

Average NPS per Brand

Daily workflow (until Grafana Infinity is ready)

1. Export yesterday’s Overall Transactional Detail XLS from InMoment.
2. Run python ingest/export_for_grafana.py --watch-dir in the inmoment-grafana-dashboard project.
3. Copy exports/voc-summary.csv into this site’s voc/ folder (one file for all charts).
4. Serve the site locally: python -m http.server 8080 then open http://localhost:8080/voc_dashboard.html.
5. Or use Upload CSV(s) above if you opened the file directly from disk.